Music Blog talking about the Music Business
 
Hi everyone, this is what I think and say about anything/everything/you/me/that episode of Game of Thrones, Red Wedding. Just include a #hashtag on Twitter and yes, the Twitterverse will know. That is, your fans will know. 

Now it seems that Facebook is going to be offering an almost identical option. Before many would place a #hashtag category on their Facebook post because it is synced with their Twitter account, allowing for a cross reference. Now, Facebook will soon be allowing for searchable #hashtag categories on a page, allowing access to up-to-date news feed relating to that topic. 

So what does this mean in terms of a band’s digital marketing practices?  All too often it seems bands will treat Facebook and Twitter as if they are the same marketing tool. A band can easily undermine their marketing strategy by using them thus; they are in fact quite different platforms.

Twitter with it’s 140 characters means followers expect short, sharp, news headline posts with perhaps a link. Whilst Facebook provides a move visual platform, allowing people to share things and connect on a more personal level. It annoys me greatly to see twitter posts which are only half a sentence with the rest made as link. It looks careless and boring.
Bands need to always remember these are social interaction forums, a place to learn more about a band beyond simply when they are playing and when their next single is out. Self-promotion is of course important, but being engaging and interesting is what will keep people in touch and checking back in on you. The #hashtag category on Facebook could help with this closer engagement.

It is still unclear specifically what the #hashtag privacy issues will be. Will the conversations including a hashtag mean that your comment will be public or only seen by your ‘friends’ or those who ‘like’ your page. If it is private, this could be very good for bands.  A band making a #hashtag comment in a live news feed will enable them to directly react to and increase engagement with a fan on a personal level. All too often bands just look at the numbers, getting the fans who are newly interested down to the shows is what is important. Hopefully, the limited reach due to privacy will create more rewarding opportunities for future promotion with the ‘fans’ a band has already obtained on Facebook.

As a side thought: Once again I think Facebook is missing an important marketing element unique to them. They should be considering creating a focus on the local. They could provide an option to look at #hashtag categories in your town, suburb or city. They could draw upon the feeling of ‘community’ they believe to be fostering. This is what interests me when looking to Facebook, as opposed to Twitter where I appreciate the ramblings of a random person out there in the world. Facebook is about a more personal engagement with my ‘friends’. 

 
So in the new age of the online world, bands need to be up to date! But what does this mean for your marketing on Facebook, Twitter, Youtube etc? Here are some key ideas for your posting that you should think about and implement.

                                                                      IGNORING IT WILL NOT MAKE IT GO AWAY                                                                               

Posts:

(1)  Personalise

(2)  Network

(3)  Share

(4)  Trends

(5)  Incentives

(6)  Respond


(1) Personalise – Link to articles/photographs/videos etc. that reflect you as a band and that you find interesting and want to share with people.

Be interactive with your audience. Think about frequent, light, in-style posts designed to engage and encourage people to connect with you. This includes polls, questions and colorful images.

This side of things shouldn’t seem like a chore, although you will have to do some research. Be yourselves, talk about your interests and avoid being overly self-promotional, it is about subtlety.

Remember, people like to do business with people they like. Don’t just tweet about your release dates and upcoming tours, make it interesting for people to follow you not just because of who you are, but what you share as well.

Eg. ‘When I snowboard I like to listen to [link to bandcamp or other site for a track]’

Keep your fans talking and sharing. Peak Twitter time is usually between 10am-4pm. And peak Facebook time is usually between 11am - 8pm peak times being 11am, 3pm and 8pm, weekdays are busiest particularly Wednesdays.

Try and keep it light and personal, try not to push things on them. It's more about increasing their engagement to make the fact they 'like' your page mean something and increase the likelihood that they will remain interested in your progress and new developments

(2) Network – Cross-promoting and connecting with ‘people who matter’ eg. core fans, music bloggers, radio DJs etc.

Focus on your Key Power Tweeters: One of the best ways to really utilize the power of the twitter-verse is to target well respected and widely known figures within your industry through your tweets. Interacting with these people will expose you to their followers and can lead you to developing a relationship with them. Doing this can dramatically increase the exposure of your profile and expand your social network.

Eg. ‘#jls the hardest working band? We have been working on our album and our upcoming April/May tour! Check it out here [link to site for tour dates]’

It would be a good idea to recommend other bands, do this with magazines, channels, blogs and radio stations – particularly student radio shows. Get them to share/retweet these posts to draw attention to you aswell.

Eg. ‘Amazing article in @musicmagazinename about #trendingarticle’

(3) Share

Keep your fans talking and sharing. Continue to post information about what you are doing so that followers can get a taste of 'backstage band life' eg. at the studio recording, writing, backstage, making a music video etc.

Eg. New month, new tracks – keep your eyes and ears peeled for new videos here [link to Youtube page]’

Document  being in a band by making a ‘webisode’ or taking photographs to show to fans. Visuals are important, particularly when you are on tour or recording, to whet the appetite of your audience, as they engage and entertain.

(4) Trends – Interaction is of the utmost importance! #hashtags and @tweetpeople

Really utilize the #hashtagcategory as some people search twitter through categories. If others enjoy similar content in which you have posted on, they might follow you for more updates or even a conversation.

Eg. ‘#primaryschoolmemories of listening to AC/DC, we were destined to be in a band!’

An application to consider in order to monitor certain topics and mentions of your band is using TweetBeep. You can use it on a basic level for free, setting up 10 keyword alerts and then receive hourly or daily emails when these keywords are mentioned. It is not perfect and may not pick up every reference to your keywords but it is a good way to help you keep track.

Making a comment on a fan’s interesting tweet/comment using @theirtwittername will lead them to do the same. Track which types of tweets are getting retweeted more than others, and tweet the types of content that tends to be more popular with your target audience. EG. Discuss things such as an interesting article in the @NME and ask their opinions – content like this is 50% percent more likely to be retweeted.

Retweeting: Get those followers to promote your tweets and spread your voice. Your followers then become influencers and by retweeting the information you provide you are seen as a taste-maker and power-player.

Try and give the impression of providing valuable information without expecting anything in return. If they like an answer to a topic they are discussing, they may retweet it.

(Asking people to retweet can be effective, but try and reserve this for when you really need to, as doing it more than once a week, can make it fairly dull for your followers).

(5) Incentives – Use Facebook and Twitter to advertise competitions and prizes

·         Take photos with fans and get them to tag you (as a band), alternatively tag your fans in your own photographs. There are always amateur freelance photographers floating around at gigs and in this way you can develop relationships with photographers and ‘fan photographers’.

·         Encourage fan art, maybe as part of a limited t-shirt design or single sleeve.

·         For upcoming tours you could offer signed prizes eg. set lists, picks etc. for best photograph from the show and advertise this on Facebook and Twitter.

·         As we all know everybody loves something for nothing so free tickets for gigs go down well.

(6) Respond

It's important to contact and maintain the following of core fans so network with them, as you would after a show, but on Facebook and Twitter 'Liking' and leaving messages and comments occasionally.

Being personal with fans and followers is important as it makes them feel a valuable part of your audience and will encourage them to invite their friends to like your music as well.

Regularity: Don’t have a social media spasm, inundating your fans and followers with your thoughts, opinions etc. – Only to disappear into the ether for a long period will often prove to be counter-productive.

 
So I must premise this by saying I haven't been able to access the Twitter #Music application for my phone yet, so these are just my initial observations.

It seems I don’t follow any artists on Twitter. Not very surprising, I use it for work analysis mainly rather than as a hub of activity. Probably not the best thing to be admitting since I work in digital marketing, but so it goes. 

The app is propositioned to be the new answer to the mixtape. I wonder, considering the growth statistics regarding  the amount of listeners who now stream a lot of their music through places such as Spotify and Rdio, whether they are attempting to tap into this 'new' market. Spotify has only recently released their follow playlist options, which in itself is really an answer to the mixtape. 

Perhaps it is because Twitter occurs more in real time, reacting to "the point and click, now now" generations of both Y and Z.  Although the glaringly obvious side effect of the Twitter app is the new custom being brought to Spotify and Rdio.

Being part of a closer music community with your friends seems somewhat illusory.with the app. Playlists decided upon and expressed through Spotify seem more personalised and a better reflection of another parties tastes, emotions and perhaps even thoughts. 

What is Twitter #Music really going to bring to the table? Vine felt like it had it’s place within the Twitter-verse. Short, to the point videos that are simply repeatable. Much like the 140 character limit of a tweet. They complemented and made sense together. The new twitter app just feels, well, weird as a concept.  As my mate said: ‘It’s an odd move’

So really, the debate goes to: What is Twitter trying to do?